FAQs – Orders, Payments, Bulk Orders & Custom Tapes

FAQs – Orders, Payments, Bulk Orders & Custom Tapes

Have questions before placing an order? Here are some common answers to help you buy with confidence from Cherian Enterprises.

Is there any minimum order value?

There is no fixed minimum order value for regular products. You can place an order based on your requirement.

For bulk orders, wholesale pricing, custom printed tapes, or special-size products, the minimum quantity may depend on the product type and customization requirement. Please contact us for exact details.

Can I place an order through WhatsApp?

Yes. You can contact us on WhatsApp for product details, pricing, bulk inquiries, custom printed tapes, and order support.

Please share the product name, quantity, delivery location, and any specific requirement so our team can assist you faster.

What payment options are available?

You can pay through available payment methods such as cash, bank transfer, UPI, debit card, credit card, or online payment gateway, wherever applicable.

For bulk orders, custom printed tapes, and business purchases, our team may suggest the most suitable payment method based on the order value, quantity, and requirement.

Is online payment safe?

Yes. Online payments made through our website are processed through secure payment systems or trusted payment gateway partners.

Cherian Enterprises does not store sensitive payment details such as full card number, CVV, UPI PIN, or net banking password. These details are handled by the payment gateway or banking service provider.

How will I know my order is confirmed?

Once your order is placed successfully, you will receive an order confirmation through email, SMS, WhatsApp, or phone, depending on the details provided by you.

The confirmation may include your order number, product details, quantity, payment status, and other important order information.

Do you deliver across India?

Yes, we can support delivery to different locations across India, depending on the product, quantity, and service availability.

Delivery charges and timelines may vary based on order size, delivery location, and courier or transport service.

How long does delivery take?

Delivery time depends on product availability, order quantity, customization requirement, and delivery location.

Ready-stock products are usually processed faster. Custom printed tapes, special sizes, or bulk orders may take additional time. For an estimated delivery timeline, please contact our team before or after placing your order.

Can I place a bulk order?

Yes. We support bulk orders for businesses, wholesalers, retailers, offices, e-commerce sellers, warehouses, and industrial users.

For bulk pricing, please share the product name, required quantity, delivery location, and any special requirement. Our team will guide you with availability and pricing.

Do you offer wholesale pricing?

Yes. Wholesale or special pricing may be available depending on the product, quantity, and repeat order requirement.

Please contact us with your requirement to get the best possible pricing.

Do you offer custom printed tapes?

Yes. We offer custom printed tapes with your logo, brand name, message, or design.

To get a quote, please share the tape size, tape color, print color, logo or artwork file, required quantity, and delivery location. Our team will guide you with the suitable option and pricing.

What details are required for custom printed tape?

For custom printed tape, please share:

  • Tape size

  • Tape color

  • Print color

  • Logo, artwork, or text

  • Required quantity

  • Delivery location

  • Any special instruction

If you are unsure about size, quality, or print option, our team can guide you before finalizing the order.

Can I get my company logo printed on tape?

Yes. You can get your company logo, brand name, contact details, warning message, or custom text printed on tape.

Custom printed tape is useful for professional packaging, brand visibility, e-commerce shipments, and business dispatch.

Can I see a design preview before production?

For custom printed tape orders, a design preview or confirmation may be shared before production, wherever applicable.

Customers are requested to check spelling, logo, size, color, and design details carefully before approval. Once approved and processed, custom orders may not be cancelled or changed.

Do you provide samples before bulk orders?

Samples may be available for selected products, depending on stock and product type.

For bulk or custom requirements, please contact our team and we will guide you based on availability.

Can I repeat my previous order easily?

Yes. If you have ordered from us before, you can share your previous order details, product photo, invoice reference, or requirement on WhatsApp or email.

This helps us identify the product faster and process repeat orders more smoothly.

Can I get help choosing the right product?

Yes. If you are not sure which tape, sticker sheet, adhesive, or packaging product is right for your use, you can contact us before placing an order.

We can guide you based on your purpose, surface, packing type, quantity, and budget.

Which tape is best for carton sealing?

BOPP packing tape is commonly used for carton sealing, shipping, storage, and regular packaging needs.

The right tape may depend on carton weight, surface type, storage condition, and usage. For heavy-duty or industrial packing, please contact our team for the right recommendation.

Do your A4 sticker sheets work with printers?

Our A4 self-adhesive sticker sheets are suitable for common office and business labeling needs. Printer compatibility may depend on the specific sticker sheet type and printer model.

Before bulk purchase, please check whether the product is suitable for your inkjet, laser, or copier printer requirement.

Do you provide GST invoice?

Yes, GST invoice can be provided where applicable. Please share your correct GST details at the time of order.

Can I cancel or change my order?

For regular products, cancellation or changes may be possible if the order has not been processed or dispatched.

Custom printed tapes, special-size products, or made-to-order items cannot usually be cancelled once production has started. Please contact us as soon as possible if you need to make any change.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please share your order number, product photos, packaging photos, and clear details of the issue. Our team will review the case and assist you with a suitable solution.

Are custom printed tapes returnable?

Custom printed tapes are made as per customer requirements, so they are generally not returnable or refundable once approved and produced.

Returns or replacements may be considered only if there is a verified manufacturing defect or an error from our side.

Can I buy products for home or personal use?

Yes. Along with business, office, and industrial customers, we also support individual buyers, students, DIY users, and home users looking for tapes, stickers, glue products, and utility items.

How should I store tapes?

Tapes should be stored in a clean, dry place away from direct sunlight, moisture, dust, and extreme heat.

Proper storage helps maintain adhesive quality and product performance.

How can I contact Cherian Enterprises?

For product details, bulk pricing, custom printed tapes, order support, or any other query, you can contact us here:

WhatsApp Business: +91 89287 18023
Email: info@cherianenterprises.com
Address: A-302 Kent Enclave, R.M. Bhattard Road, Mumbai 400092