Terms and Conditions

Terms and Conditions

Welcome to Cherian Enterprises. These Terms and Conditions govern your use of our website, www.cherianenterprises.com, and any purchase, inquiry, or interaction made through the website.

By accessing or using this website, you agree to follow these Terms and Conditions. If you do not agree with any part of these terms, please do not use this website.

1. About Cherian Enterprises

Cherian Enterprises is a Mumbai-based business offering tapes, adhesive products, packaging materials, labels, sticker sheets, glue guns, glue sticks, and utility-based products for office, business, industrial, e-commerce, retail, wholesale, and everyday use.

Our registered office address is:

Cherian Enterprises
A-302 Kent Enclave, R.M. Bhattard Road, Mumbai 400092
Email: info@cherianenterprises.com
Phone: +91 89287 18023

2. Use of Website

You may use this website only for lawful purposes, including viewing products, placing inquiries, contacting us, and purchasing available products.

You agree not to misuse the website in any way, including attempting to damage the website, copy content without permission, collect data, interfere with user access, or use the website for fraudulent or unlawful activities.

3. Product Information

We try our best to provide accurate product details, images, descriptions, sizes, specifications, and pricing. However, minor differences may occur due to product updates, screen display settings, packaging changes, or stock variations.

Customers are advised to check product details carefully before placing an order. For bulk orders, custom printed tapes, special sizes, or specific requirements, we recommend contacting us directly before purchase.

4. Pricing and Availability

All product prices shown on the website are subject to change without prior notice. Product availability may vary depending on stock, order quantity, and supply conditions.

For bulk orders, wholesale pricing, custom printed tapes, and special requirements, final pricing will be shared after reviewing the customer’s requirement.

Cherian Enterprises reserves the right to accept, reject, cancel, or modify any order in case of pricing errors, stock unavailability, incorrect information, or any other operational reason.

5. Orders and Payments

Orders may be placed through the website or by contacting us directly. Payment terms, accepted payment methods, and order confirmation details may vary depending on the type of order, quantity, and customer requirement.

An order will be considered confirmed only after payment confirmation or written confirmation from Cherian Enterprises.

For custom orders, printed tapes, bulk quantities, or special requirements, advance payment may be required before processing.

6. Custom Printed Tapes and Special Orders

For custom printed tapes, logo printing, brand-name printing, special sizes, or customized product requirements, customers must share accurate artwork, logo files, text, size, color, quantity, and other necessary details.

Once a custom order is approved and processed, it may not be eligible for cancellation, return, or refund unless there is a manufacturing defect or error from our side.

Cherian Enterprises is not responsible for spelling mistakes, incorrect logo files, wrong artwork, or approval errors provided by the customer.

7. Shipping and Delivery

We aim to process and dispatch orders in a timely manner. Delivery timelines may vary depending on stock availability, order quantity, delivery location, courier/logistics service, and external conditions.

Any delivery date shared is an estimated timeline and may be affected by courier delays, transport issues, weather conditions, public holidays, or other situations beyond our control.

Customers are requested to provide complete and accurate delivery details to avoid delays.

8. Returns, Refunds, and Replacement

Returns, refunds, or replacements will be considered only in cases where the product received is damaged, defective, incorrect, or significantly different from the confirmed order.

Customers must inform us within 7 days of receiving the product, along with order details, photos, and a clear description of the issue.

Products must be unused, in original condition, and with original packaging wherever applicable.

Custom printed tapes, special-size products, bulk customized orders, or made-to-order items may not be eligible for return or refund unless there is a verified defect or error from our side.

Approved refunds or replacements will be processed after inspection and confirmation by our team.

9. Intellectual Property

All content on this website, including text, product descriptions, images, logos, graphics, banners, designs, layout, and brand-related material, belongs to Cherian Enterprises or is used with permission.

You are not allowed to copy, reproduce, publish, sell, modify, distribute, or use any website content for commercial purposes without written permission from Cherian Enterprises.

10. Website Content

The content on this website is created to provide product information and support customer understanding. Any similarity with other websites may be due to common industry terms, standard product descriptions, or general business practices.

Cherian Enterprises reserves the right to update, edit, remove, or modify any website content at any time without prior notice.

11. User Accounts and Confidentiality

If the website provides account login, user ID, password, or customer account access, you are responsible for maintaining the confidentiality of your login details.

You agree to notify us immediately if you suspect unauthorized use of your account.

Cherian Enterprises will not be responsible for any loss caused due to customer negligence in maintaining account security.

12. Limitation of Liability

Cherian Enterprises will not be responsible for any indirect, incidental, special, or consequential loss arising from the use of this website, delay in delivery, product misuse, wrong product selection, or inability to use the website.

Our responsibility, wherever applicable, will be limited to the value of the product purchased by the customer.

13. Customer Responsibility

Customers are responsible for selecting the correct product based on their requirement. If there is confusion regarding tape type, size, adhesive strength, sticker sheet format, printer compatibility, or custom printing, customers should contact us before placing an order.

Cherian Enterprises will be happy to guide customers, but the final purchase decision remains with the customer.

14. Third-Party Links

This website may contain links to third-party websites, platforms, payment gateways, courier partners, or social media pages. These third-party platforms are governed by their own terms and policies.

Cherian Enterprises is not responsible for the content, service, privacy practices, or actions of any third-party website or platform.

15. Privacy

Customer information shared through the website, inquiry forms, calls, emails, or orders will be handled as per our Privacy Policy.

Customers are advised to read our Privacy Policy to understand how their information is collected, used, and protected.

16. Changes to Terms and Conditions

Cherian Enterprises may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated date.

By continuing to use the website after changes are made, you agree to the updated Terms and Conditions.

17. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of India. Any disputes arising from the use of this website, product purchase, or business transaction shall be subject to the jurisdiction of courts in Mumbai, Maharashtra, unless otherwise required by applicable law.

18. Contact Us

For any questions regarding these Terms and Conditions, orders, product details, bulk pricing, custom printed tapes, or support, please contact us:

Cherian Enterprises
Email: info@cherianenterprises.com
Phone: +91 89287 18023
Address: A-302 Kent Enclave, R.M. Bhattard Road, Mumbai 400092